Money Back Guarantee

60 day money back guaranteeIf you are not satisfied with your order for any reason, you may return it for a full refund within 60 days of receipt.

Before returning, you must first obtain a return authorization within 60 days of delivery.

Please call 301-791-9670 to obtain a return authorization number.

We will provide a return label for you to download and print. Return shipping is free, there is no restocking fee, and we also accept exchanges.

The original shipping cost (actual cost and not cost on invoice) is non-refundable.

  • We will include a return label with the correct item if we ship the wrong item.
  • We will include a return label with the replacement item if you receive a damaged or defective item.

In many cases, the amount we charge you for shipping is less than the actual cost we pay to the carrier. With returns, we will deduct the actual cost of the original shipping before issuing a refund.

Items must be returned in the condition in which they arrived and in their original packaging.

We process refunds within 5 business days after we receive your return.